Mastering the Art of Persuasion

persuasion and negotiation

  • By the end of this comprehensive Negotiation Skills Training Program, participants will have acquired a diverse set of skills and knowledge, including:

    • Define negotiation and its importance

    • Set clear objectives and conduct research for negotiations

    • Demonstrate effective communication skills

    • Implement negotiation strategies for mutual benefit

    • Overcome obstacles like difficult personalities and conflicts

    • Uphold ethical standards in negotiations

    • Analyze case studies and apply techniques

    • Reflect on learnings and set development goals

  • Module 1: Introduction to Negotiations

    • Definition of negotiation

    • Importance of negotiation skills

    • Basic principles of negotiation

    Module 2: Preparation Phase

    • Setting objectives

    • Research and analysis

    • BATNA (Best Alternative to a Negotiated Agreement)

    Module 3: Communication Skills

    • Verbal and non-verbal communication

    • Active listening

    • Assertiveness in negotiations

    Module 4: Negotiation Strategies

    • Distributive vs. integrative strategies

    • Win-win negotiation tactics

    • Building rapport and trust

    Module 5: Overcoming Obstacles

    • Dealing with difficult personalities

    • Handling conflicts and impasses

    • Managing emotions during negotiations

    Module 6: Ethics in Negotiation

    • Importance of ethical behavior

    • Common ethical dilemmas in negotiations

    • Ways to maintain integrity in negotiations

    Module 7: Case Studies & Techniques

    • Analysis of real-life negotiation scenarios

    • Application of negotiation techniques

    • Role-playing exercises

    Module 8: Review and Reflection

    • Summarizing key learnings

    • Reflecting on personal negotiation experiences

    • Goal setting for improvement

    Module 9: Conclusion

    • Recap of key concepts

    • Encouragement for continued practice and development