Coaching Mastery

By the end of the "Mastering the Art of Coaching and Mentoring" course, participants should be able to:

• Distinguish between coaching and mentoring, and understand the key differences and applications

• Recognize the benefits of adopting a coaching mindset and approach

• Identify and overcome negative belief cycles that hinder personal and professional growth

• Apply the Circle of Control, Influence, and Concern model to increase personal effectiveness

• Demonstrate proficiency in core coaching skills, such as active listening, powerful questioning, and providing effective feedback

• Implement the GROW and OSCAR coaching models to structure effective coaching conversations

• Leverage the Pleasure and Pain Theory of Motivation to inspire action and change

• Utilize different coaching approaches to address various performance scenarios

• Apply the Performance Wheel to raise awareness and maximize individual and team performance

• Effectively apply coaching techniques to real-world issues and challenges

• Build trust and rapport with coachees to establish effective coaching relationships

• Adapt their coaching approach based on the coachee's awareness and readiness for change

• Understand the role of Transactional Analysis in coaching interactions

• Employ coaching to help individuals and teams navigate change and foster a culture of continuous improvement

• Identify and address the challenges that managers and HR practitioners face when implementing a coaching approach

Module 1: Introduction to Coaching and Mentoring

• Definitions, philosophies, and key differences between coaching and mentoring

• Benefits of adopting a coaching approach

• Understanding belief cycles and breaking negative belief cycles

• Circle of Control, Influence, and Concern

Module 2: Coaching Skills, Models, and Techniques

• Essential skills for effective coaching

• The GROW Model

• The OSCAR Coaching Model

• Effective coaching questions

• Pleasure and Pain Theory of Motivation

Module 3: Coaching for Performance

• Different coaching approaches

• Using the Performance Wheel to raise awareness and maximize performance

Module 4: Building Effective Coaching Relationships

• Effective coaching questions to raise awareness and responsibility

• Enhancing listening skills

• Giving and receiving feedback

• The role of Transactional Analysis

• Increasing emotional intelligence and personal effectiveness

• Using a coaching style of management

• Understanding the differences between coaching an aware and unaware coachee

Module 5: Coaching and Continuous Improvement

• Using coaching to manage, improve, and maximize performance

• Coaching to help people move through change

• Introducing the new Change Culture

• Enabling a coaching and continuous improvement culture

• Addressing Challenges for Managers and when it’s time to end coaching