Building a High Performance Team
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By the end of the course on building high-performance teams, participants will have gained the following knowledge and skills:
Understanding Team Dynamics: Comprehend the dynamics of high-performing teams and the factors that contribute to their success.
Effective Communication: Develop communication skills crucial for fostering collaboration and understanding within teams.
Building Trust: Establish trust among team members to promote openness, respect, and a supportive environment.
Conflict Resolution: Acquire techniques to effectively manage and resolve conflicts that may arise within teams.
Goal Setting and Alignment: Learn to set clear goals and align team objectives with organizational goals for optimal performance.
Role Clarity: Define roles and responsibilities within the team to promote clarity and accountability.
Emotional Intelligence: Develop emotional intelligence to navigate interpersonal relationships and team dynamics effectively.
Feedback and Recognition: Understand the importance of providing constructive feedback and recognizing team members' contributions.
Continuous Improvement: Foster a culture of continuous learning and improvement within the team to adapt to challenges and evolve.
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Module 1: Understanding High-Performing Teams
The importance of having a High Performing Team
Characteristics of a High Performing Team
Module 2: What Drives People
Motivation and its key elements
Module 3: Trust and its main Components
Analysing each component
Module 4: From Vision to Tasks
Analysing the Connection
Understanding the sequence and the role of the Manager
Module 5: Measuring Performance
Balanced Scorecard
Critical Success Factors and KPIs
The Skill-Will Matrix
Module 6: Delegation & High Impact
1-1s
High Expectations
High Standards
Strategies for demonstrating devotion
Module 7: Delegation & High Impact
1-1s
How to Delegate Effectively
How to run Impactful 1-1s
Conflict Resolution Strategies
Module 8: The Power of Feedback
Giving Feedback
Receiving Feedback